Welcome to Rest Easy Services. Protecting your privacy is important to us. This Privacy Policy explains how information is collected, used, stored, and protected when you visit https://resteasyservices.com.au/ or use our cleaning and property maintenance services.

1 Commitment to Privacy

Rest Easy Services is committed to protecting the privacy and confidentiality of personal information. Any information collected through our website or during the provision of services is handled in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

By accessing or using our website, you agree to the collection and use of your information as described in this Privacy Policy.

2 Information We Collect

Personal information may be collected when you:

• Submit an enquiry through our website
• Request a quote
• Book a cleaning or maintenance service
• Contact us by phone or email

The information collected may include:

• Full name
• Email address
• Phone number
• Property address
• Suburb and postcode
• Service requirements
• Any additional information you choose to provide

We may also collect non-personal information such as browser type, device information, IP address, and website usage statistics.

3 How We Use Your Information

The information collected is used to:

• Respond to enquiries and quotation requests
• Schedule and manage cleaning appointments
• Provide requested services
• Process customer communications
• Improve our website and customer experience
• Send important service updates where appropriate
• Meet legal and regulatory obligations

Personal information is only used for purposes directly related to the services requested.

4 Disclosure of Personal Information

Rest Easy Services respects your privacy and does not sell, rent, or trade personal information.

Information may only be disclosed:

• To trusted employees or contractors who require access to perform requested services
• Where disclosure is required or authorised by Australian law
• To government or regulatory authorities where legally required

All third parties are expected to protect your information and use it only for authorised purposes.

5 Cookies and Website Analytics

Our website uses cookies and similar technologies to improve user experience and website performance.

Cookies help us:

• Understand website traffic and visitor behaviour
• Remember user preferences
• Improve website functionality
• Measure marketing effectiveness

We may use services such as Google Analytics to analyse website usage. These services may collect anonymous information including browser type, pages visited, session duration, and general geographic location.

You may disable cookies through your browser settings; however, some website features may not function correctly.

6 Data Security

Reasonable technical and organisational measures are implemented to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

Information is stored in secure systems and is accessible only to authorised personnel.

While every reasonable effort is made to protect your information, no method of electronic transmission or internet storage can be guaranteed as completely secure.

7 Accessing or Updating Your Information

You may request access to the personal information held about you or request corrections if the information is inaccurate, incomplete, or outdated.

You may also request deletion of your personal information where permitted by law.

To make a request, please contact Rest Easy Services using the contact details available on our website:

Website: https://resteasyservices.com.au/

8 Third-Party Websites

Our website may contain links to external websites for your convenience. Rest Easy Services is not responsible for the privacy practices, content, or security of third-party websites. Users are encouraged to review the privacy policies of any external websites they visit.

9 Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, business practices, or website functionality.

The latest version will always be published on:
https://resteasyservices.com.au/

Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.

10 Contact Us

If you have any questions regarding this Privacy Policy or wish to access, update, or remove your personal information, please contact Rest Easy Services through the contact information provided on our website.

Website: https://resteasyservices.com.au/